2004 - Present

IIIMPACT, Inc International

UX Principle and Founder of IIIMPACT, Inc. which is a boutique digital UX agency (started in Chicago and now in Austin). I have a passion for learning about new technology, innovation and integrating the latest UX processes and methodologies to create wonderful products and customer experiences. My team are experts in Visual Design, User Experience and Front End Development.  I'm also the Group Founder for the Linkedin LeanUX group (+2000 members). IIIMPACT recent clients include: eCommerce, Business & Enterprise software companies in several industries: Oil & Gas, FinTech, Universities (UoTexas, UoChicago, Northwestern), Insurance, Retail, Start-ups and Mobile apps. I help companies continuously improve the UX of their applications and integrate User-centered design processes/strategy for software development teams. This includes everything from Lean Usability testing (remote and in-person), wireframes and responsive prototyping, visual design, to front end development.  

2013 - Present

Humana Chicago IL

• Create great experiences across Humana's Android/iOS Mobile Application and Responsive Web products in an Agile environment.
• UX Lead for Members and engaging Loyalty and Health Programs this includes Humana's Mobile apps to their Responsive Website Design.
• Collaborated with Humana's Innovation team from brainstorming sessions to rapid prototyping/usability testing ideas for new product ideas.
• Employ multi-channel, UX and Human Factor principles from several fields including psychology, engineering, anthropology, informatics and more to assure quality human - computer interactions

2014 - Present

Moving Interactive New York

• Creation of UX Wireframes and Photoshop Design Comps for Avis and Budget car rental mobile apps - iPhone, Android and Windows apps
• Created UX wireframes and Photoshop design comps for Android and iPad education app

December 2011 – July 2013

Walgreens Chicago, IL

• Responsible for developing the best user experience and information architecture for web, mobile, kiosk and cross-channel UX for Walgreens.com, Beauty.com, Drugstore.com, VisionDirect.com and other eCommerce initiatives.
• Create site maps, flows, wireframes/prototypes (Axure), and design specification, analyze usability test results, and develop user experience design specs based on consumer data, usability testing and web analytics (Omniture).
• Work with Business Analysts in the development of use cases required to document the business rules & expected online customer behaviors and identify areas of difficulty in the customer experience.

March 2009 - March 2010

Hewitt Chicago, IL

• Identify/define the usability objectives of new web and mobile applications for large-scale intranet site used at top Fortune 500 companies.
• Facilitated rapid usability test sessions, Heuristic reviews, personas, card sorts, A/B & Multivariate testing, and wireframing, utilizing knowledge of Human Factors, Usability heuristics knowledge and Web Design to improve the user experience of web applications.
• Compile/analyze results using analytical/statistical skills to identify true issues. Developed recommendations and reported the findings to Designers, Architects and Business Stakeholders.

July 2009 - July 2013

Bella Baby Photography Chicago, IL

• Responsible for managing entire IT, Mobile and Web initiatives for high-traffic, successful Photography/eCommerce Start-up
• Web and iPad Design/Programming/SEO (HTML5,CSS PHP/MySQL, jQuery/JS)
• Usability/User Experience (eCommerce Development)
• IT/Intranet (24/7 Dedicated Linux/Plesk Server Support/Migration/Setup, Email, NewRelic application monitor)

April 2011 - Dec 2011

Razorfish Chicago, IL

• Created information architecture and interaction design for transactional, informational, and marketing websites, mobile and Facebook applications for Kellogg's and other Fortune 100 companies. (Visio, InDesign)
• Worked closely with clients to translate business requirements into meaningful interactive experiences and understanding target audiences' needs, tasks, and goals and translating them into creative concepts and functional components.
• Collaboratively developed prototypes for demonstration of concepts to clients, developing and documenting detailed user experience specifications for highly interactive interfaces.

July 2010 - October 2011

Symmetri Marketing Group Chicago, IL

- Created detailed IA/UX website and mobile wireframes (Visio), UX interaction design recommendations, sitemaps, functional requirements and competitive reviews for Symmetri’s large international manufacturing and medical clients - clients include Danaher, Dentsply, Kollmorgen, Barry-Wehmiller, Valtera, and Thompson Linear. - Worked directly with the VP of Digital and their clients to present UX wireframes and recommendations.

April 2010 - April 2011

Manifest Digital Chicago, IL

• Sr. IA/UX responsibilities for leading projects that involved creating and presenting high-fidelity wireframes for both mobile apps and web (Visio, Axure).
• Used Visio and Axure prototyping software to develop detailed interactions and facilitating user-testing for large eCommerce and Fortune 500 company websites - clients include lechateau.com, Northwestern University and Allstate.com.
• Facilitated requirements meetings, brainstorms, with client stakeholders (BAs, SMEs, and technical staff) and high-level management to architect process flows, personas, use-cases and interactions.

April 2010 - October 2011

Morotola Chicago, IL

• Created wireframes using MS Visio to architect processes, layouts and interactions of Motorola.com consumer website and presented to stakeholders.
• Performed heuristic reviews, made recommendations on interactions and surveys questionnaires for Motorola.com while maintaining consistency, awareness of international content and driving forward new interactions and user experiences.
• Work with design and technology teams through the experience design portion of interactive projects to define and meet project plans, goals and objectives.

October 2008 - Feb 2009

Trustwave Chicago, IL

• User Interface, Experience / Information Architect Consultant - Worked with Flex programmers, Marketing, and Executive Management to improve the look, feel and usability on network security web applications.
• Conducted User/Usability Testing, reported findings and made recommendations to Sr. Designers and management.
• Created new User Interface Designs based on usability testing and improved user experience for security web applications in Photoshop and Fireworks.
• Managed creative direction of off-shore graphic design team to create over 75 custom-made icons for applications.

May 2003 - October 2008

Gendex Elmhurst, IL

• Electrical Design Engineer for new high-tech Kavo Dental Chair line.
• Integrated Automation systems (National Instrument GUI, PLCs, MS Access DBs) to improved manufacturing and testing of several high-tech dental product lines, by increase efficiency and updating technology throughout the facility.
• Lead Kaizen Teams through aggressive lean techniques and initiatives throughout the manufacturing floor - 5s, Value Stream Mapping, VRKs, Standard Work-Black Belt, Kanban Systems.

March 2001 - March 2002

Motorola Harvard, IL

• Programmed robotic cells to improve efficiencies within the plant.
• Created new Human Machine Interface (HMI) programs and presented new technologies to automate and improve manual processes.

March 2002 - May 2003

Andrew Corporation Addison, IL

Designed and integrated software/hardware, automated and semi-automated solutions for factory workers to help improve the quality and efficiency of product output.

March 2000 - March 2001

Omron St. Charles, IL

Managed electronic projects on multiple automotive component product lines.

2010-2011

Iowa State University

Activities and Societies: SIGCHI - The ACM Special Interest Group on Computer-Human Interaction is the world's largest association of professionals who work in the research and practice of computer-human interaction.

November 2005

Implementation of a Hexapod mobile robot with a fuzzy controller

Fuzzy logic has features that are particularly attractive in light of the problems posed by autonomous robot navigation. Fuzzy logic allows us to model different types of uncertainty and imprecision. In this paper, the implementation of a hexapod mobile robot with a fuzzy controller navigating in unknown environments is presented. A robust fuzzy algorithm was created and integrated into a working hexapod robotic platform. The robot, MKIII, interprets input IR sensor data through the comparison of values in its fuzzy rule base and moves accordingly to avoid obstacles.   ROBOTICA / Volume 23 / Issue 06 / November 2005, pp 681-688 ; Copyright © 2005 Cambridge University Press

1998-2002

Northern Illinois University

NIU Tae Kwon Do Team - US Nationals Qualifier 1998,1999

Activities and Societies: NIU MMA Club President - 2001 Champion Midwest Pancrase Martial Arts Tournament

1992-1997

Northern Illinois University

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